Shipping & Delivery Policy

At Koshé, we take pride in delivering your favourite pieces with the same care and elegance they’re crafted with. Every order is packed securely and shipped through trusted delivery partners to ensure your jewellery reaches you safe, sound, and shining.


Dispatch Timelines

We aim to ship your order as quickly as possible while maintaining quality and precision.

  • Ready-to-Ship Jewellery: Dispatched within 2–7 working days.

  • Customised / Made-to-Order Pieces: Dispatched within 10–15 working days (since they’re handcrafted specially for you).

You’ll receive an update once your order is dispatched, so you can track its journey in real time.


Delivery Timelines

Delivery time may vary based on your location and the courier service.

  • Metro cities: 2–5 working days

  • Other regions: 5–8 working days

Estimated delivery dates are also shown at checkout for your convenience.


Shipping Charges

  • Prepaid Orders: ₹75 shipping charge applies across India.

  • Cash on Delivery (COD): ₹75 additional charge applies.
    (COD may not be available for certain custom or high-value orders.)


Order Tracking

Once your order is shipped, you’ll receive an SMS, WhatsApp, or email with your tracking link so you can follow your Koshé package every step of the way.


⚠️ Delays & Exceptions

We always try to deliver your order on time, but sometimes unforeseen factors—like weather, local restrictions, or courier delays—may cause slight changes in timelines.

If your area becomes temporarily unserviceable, our support team will contact you to arrange an alternative delivery or a refund.


Need Help?

We’re always here to help!
If you have any shipping-related queries, you can reach out at hello.koshe@gmail.com — and our team will get back to you at the earliest.


Every Koshé piece is packed with care and delivered with love — straight from our studio to your story.